You make products that people love, and you’re doing all the right things to grow your business. But every month feels like you’re back to square one! You’re not sure if it’s something you did or just how it goes, but you’re tired of starting from scratch and throwing ideas at the wall.

I’m Britt, I have an embarrassing amount of opinions about email, and I help product-based businesses figure out why their best customers aren’t coming back.

What I Do Best

• Spot leaks in the customer journey that are quietly stealing repeat buyers

• Understand the why behind customer behavior

• Design experiences that keep customers engaged and coming back

• Help you make smarter decisions with clarity and confidence

If your brand has a soul, I want to help you keep it that way while also, you know, making money.

Why Me?

I’ve spent years running email programs, building customer journeys, and figuring out what really makes people come back. I know how to balance data and gut instinct, and I always keep your values front and center.

Let’s turn your one-time buyers into lifelong customers.